Delete your Yukan account

Delete in the app

The current flow marks your Yukan profile as deleted, removes current music status, pending friend requests and friendships, signs you out, and restricts the deleted profile from ordinary use. It does not currently erase every historical record immediately.

• Open Yukan and sign in to the account you want to delete.
• Open Profile, then Settings.
• In the account danger zone, choose Delete Account.
• Review both confirmation prompts and choose the final delete action only if you want to continue.

Records that may remain

Some run, territory and challenge records may remain in restricted historical records to preserve service and community integrity. Other records may be retained where required for security, legal obligations, disputes or the establishment, exercise or defence of legal claims.

If you want our privacy team to review retained personal data or you cannot access the in-app flow, contact privacy@smeanalytica.dev from the email associated with the account. We may ask for reasonable information to verify that the request concerns your account. Do not send a password or authentication code.

• Request a privacy review

Apple Health and subscriptions

Deleting your Yukan account does not delete workouts, routes or other data already saved in the Apple Health app. Review or delete those copies in Apple Health and manage Yukan’s Health permissions in iOS settings.

Account deletion does not automatically cancel an App Store subscription. Manage or cancel subscriptions in your Apple account settings. Apple handles eligible refund requests under its rules.

• Apple refund support

Need help?

For a deletion error or access problem, contact support. For questions about retained data or your privacy rights, contact the privacy address.

• support@smeanalytica.dev
• privacy@smeanalytica.dev